Freshworks Inc., the Chennai/US-based software company, on Wednesday announced a partnership with US-based Unisys, a global technology solutions provider, to resell Freshworks’ IT Service Management (ITSM) solutions. This includes Freshservice and Device42.
Unisys already secured a win with a US midsized industrial company, which selected Freshservice over its previous ITSM provider and successfully went live in under 12 weeks. The ease of use, fast deployment, and quick time-to-value of Freshservice highlight the practical benefits of Freshworks’ approach while further enriching and strengthening the robust portfolio of Unisys in enterprise service management, said a release.
Freshworks’ expanding partner ecosystem, which includes over 500 active partners, continues to grow with this collaboration. With the global workforce of IT professionals at Unisys and the company’s expertise in ITSM and field services, the partnership positions Freshworks for accelerated growth while reinforcing its mission to make ITSM accessible to midmarket businesses worldwide, the release said.